Payment Policy
Payment Policy
Secure checkout (128-bit SSL)
norvell-london.co.uk uses Secure Sockets Layer (SSL) technology to give you the safest, most secure shopping experience possible. SSL encrypts sensitive information — including passwords and card numbers — during your online transactions. Every form on our site is secured with SSL, so your personal information stays safe.
Accepted payment methods
We accept the following cards and wallets:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
All prices are listed and charged in GBP (£). See our Shipping Policy for delivery information.
PCI compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organisations that handle card and payment information, created to strengthen controls around cardholder data and reduce fraud. Our checkout is PCI-compliant.
Your payment information
Your full card number is never accessible to us. When your purchase is completed, we can only see your billing information, shipping information, order details, and the last 4 digits of your card.
Secure mode begins when you start your order. You can verify this by the closed-padlock icon in your browser and the "https://" in the site address.
We don't rent, sell, or share your personal information with anyone. Our Privacy Policy explains how your personal information is collected and used.
Contact Information
Store name: Norvell London
Company name: Apex Brand Labs LLC
Company Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States
Warehouse Address: 10 Milnthorpe Road, Chiswick, London, W4 3DX, United Kingdom
Company no.: 2026-001910067
Phone: +44 7782 335194
Email: support@norvell-london.co.uk
Monday–Sunday, 9:00–17:00 (GMT)
We aim to respond to your inquiries within 24 hours.
You can also reach us through our Contact page.